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Singapore · Employment Act

Salary Not Paid in Singapore?
Here's What To Do

Your employer must pay you on time. If they haven't, the law is on your side.

Late or unpaid salary is one of the most common employment issues in Singapore — and one with the strongest legal protections. Under the Employment Act, your employer doesn't just "owe" you the money — failing to pay on time is actually a criminal offence. Here's exactly what the law says and how to get what you're owed.

The 7-Day Rule: When Salary Must Be Paid

Section 21 of the Employment Act is clear: your employer must pay your salary within 7 days after the end of each salary period. If your salary period is the calendar month (most common), your March salary must be paid by 7 April at the latest.

For overtime pay, the deadline is 14 days after the end of the salary period. And when you leave the company (whether you resign, are terminated, or retrenched), your employer must pay all outstanding salary within 3 days of your last working day.

What counts as "salary" under the Act
  • Basic monthly pay
  • Overtime pay (for eligible employees)
  • Allowances written into your contract (e.g. transport, housing)
  • Commission, if it's a contractual entitlement
  • Salary in lieu of notice, if you were terminated without notice

Penalties for employers: Late payment is punishable by a fine of up to $5,000 per charge, and repeat offenders can face up to $10,000 or 12 months' imprisonment. MOM takes this seriously.

What Evidence to Collect

Before you file a claim, gather everything you can. The stronger your documentation, the faster your case will be resolved. You'll need:

📄
Employment contract or offer letter
Shows your agreed salary, pay date, and terms
💳
Payslips or bank statements
Proves what was (or wasn't) paid and when
💬
Messages with your employer
WhatsApp, email, or texts about the unpaid salary
📋
Attendance records or timesheets
Important if disputing hours or overtime
📝
Written demand to employer
Shows you tried to resolve it before filing

How to File a Claim at TADM

The Tripartite Alliance for Dispute Management (TADM) handles salary disputes through free mediation. Here's the process:

1
Contact TADM
Call 6838 0969, email tadm@tal.sg, or file online at tadm.sg. You can also walk in to the TADM office at Devan Nair Institute, 80 Jurong East Street 21.
2
Attend mediation
TADM will schedule a mediation session with your employer. This is free and usually happens within 2-4 weeks. About 70% of cases are settled here.
3
Escalate to ECT if needed
If mediation fails, TADM will refer you to the Employment Claims Tribunal. You can claim up to $20,000 ($30,000 with union referral). No lawyer needed — hearings are informal.

Typical Outcomes

In most cases, TADM mediation results in the employer agreeing to pay the outstanding amount — sometimes with a payment schedule if the company has cashflow issues. At the ECT, the tribunal can order your employer to pay within a set timeframe, and non-compliance can result in further legal action.

Important deadlines
Salary claims: File within 1 year of the amount being due
After leaving the company: File within 6 months of your last day
MOM Hotline: 1800-221-9922

Don't wait and hope the money appears. The longer you wait, the harder it becomes to recover. Singapore's system is designed to be employee-friendly — use it.

Owed salary and not sure what to do?

Tell Vera how much you're owed, how long it's been, and whether you're still employed. She'll explain your rights and walk you through the next steps — free.

General legal information only — not legal advice. For specific situations, consult MOM or a qualified employment lawyer.